Where To Send Case Knives For Repair

Warranty & Repair

Warranty & Repair

Due to circumstances resulting from the COVID-19 state of affairs, repairs may be delayed.

We warrant each and every Case knife to be free of defects in material and workmanship for the life of the owner, and we will repair or supersede with a new Case knife whatsoever Instance pocketknife that is defective. That's how strongly we feel nigh the quality of our cutlery.

Example does non warrant its products against normal wearable or misuse. Instance knives are not intended to exist used every bit hammers, chisels, pry confined, or screwdrivers. If your knife was damaged due to misuse, our repair department tin can analyze the damage and repair it for a reasonable fee. Our limited lifetime warranty gives you lot specific legal rights, and you may have other rights which vary from state to state.

How our warranty and knife repairs work

Warranty Repairs

If you believe your Instance knife has a manufacturing defect, complete our warranty / repair form. Then follow the elementary steps to send in your pocketknife for service. All repairs are made with currently manufactured parts.

Nosotros recommend you do not send in whatever collectible boxes, tins, tissues, or original paperwork with the knife. Please permit 6-8 weeks for service.

Warranty Replacements

If your pocketknife meets our warranty guidelines and cannot be repaired, we may, at our discretion, offering to supervene upon it with a currently manufactured knife that almost closely matches the one you sent. If you decide to have the replacement pocketknife option, your old knife cannot exist returned. A knife with sentimental or collectible value volition exist returned and not replaced every bit noted.

Not-warranty Repairs

If your knife can be repaired and is non covered by our warranty, you will exist notified of whatsoever non-warranty charges by mail. If your knife cannot be repaired and does non meet our warranty guidelines, information technology will be returned 'as is.' Some knives cannot exist repaired depending on the availability of parts.

Due to circumstances resulting from the COVID-19 situation, aircraft may be delayed.

WARRANTY REPAIR FORM

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TecX

If you believe your TecX® knife has a manufacturing defect, please complete our warranty/repair form.

TecX does non warrant its products confronting normal wear or misuse. TecX knives are non intended to exist used every bit hammers, chisels, pry confined, or screwdrivers. If your pocketknife was damaged due to misuse, our repair department can clarify the damage and repair it for a reasonable fee. This warranty gives you lot specific legal rights and yous may have other rights which vary by area.

TecX will endeavor to repair whatsoever knife that may have a defect in material or workmanship. If repairs cannot exist made, you will exist offered a new pocketknife. However, if the knife holds sentimental value or is a collector'due south detail and cannot be repaired, TecX is not responsible for offer a replacement or repayment that is equal in value. TecX will replenish a currently manufactured item that most closely matches the item sent for repair.

Virtually TecX

TecX make knives are distributed by:
Due west.R. Case & Sons Cutlery Co.
50 Owens Mode, Bradford, PA 16701 The states
Phone: (800) 523-6350
TecX knives are manufactured in Prc.

Source: https://caseknives.com/pages/warranty-repair

Posted by: wilsonhimattim.blogspot.com

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